Cricket Communications Plans Reviews

by Robert D Cumberledge Jr -- August 8th 2006 -- New Brighton, PA

I have to make a comment about the Cricket phone. I hear so many people say that the phone service is no good but I think that they are wrong. Where else are you going to get a phone bill thats really cheap compared to the other phone services that charge alot of money a month for thier phone service. I got a Audiovox 8910 and talk on it all the time but the most thing that I use it for is texting alot. I got the travel time on my phone and its nice that when you go on vacation that you can still use your phone their. From what see about the phones that they sell the cheap phones dont do as good as the higher priced ones. I also never had any problems when I called the customer service. It took me about two or three mins to talk to a customer rep. I had a problem with my phone one time and took it to a Cricket retailer and they fixed my phone their. I call that good service.

by Chad Smith -- October 19th 2005 -- Shelby, NC

I was reluctant to get a cricket because of the coverage area but i decided to give them a try. I am so happy i did. Unlike other reviews I have read, I have had no problems with Cricket or their customer service. The actual coverage area is limited but now since they have added the travel time option i can go anywhere i normally go out of the area and still use my cricket. I am sorta disappointed in the phones that are offered in my area so hopefully more will be available in the future. The pricing of my plan is very affordable and i like the fact that i get unlimited long distance and unlimited local calling. I would recommend this carrier any day.

by Jessica Naples -- November 2nd 2006 -- High Point, NC

If you don't plan on traveling ever , then cricket is the plan for you. Cricket is excellent if you don't have a landline and any form of transportation out of the city . Understand that you won't ever get to talk to a human being..no matter how many times you press "0" or shout "customer service !" into the automated system. When you pay your bill, you better pray that your at least ten days early because it takes about that long for your money to post and if you ever get your service shut off for some reason...don't even think about calling. So I would have to say, if you plan on staying in the same city for the rest of your life, hate talking to human beings and have plenty of time and patience just in case your phone is disconnected....... By all means.

by kristin -- August 13th 2006 -- tipp city, OH

My dad sells cell phones for all the different phone companies. He got a Cricket cell phone for free. We don't pay anything on it, except for any ringtones or games I download onto it. He gave it to me. Even though we don't really pay anything for it, its not worth it! Cricket is terrible! Whenever we have a question and we call customer service they can NEVER answer my questions. I never have service.in a few months I'm getting a Verizon cell phone (which I am gladly willing to pay for with my own money) and I cannot wait to get rid of it! If anyone is considering buying a cell phone.. I'd say FORGET IT!!

by Upset -- August 12th 2006 -- Mesa, AZ

I have been a customer for 5 years and have 3 lines of service, I have been talked down to and treated with no respect from their customer service, the phone I have had to be replaced just days after purchase and was replaced with a refurbished phone with over 100 hours of use on it and a bad battery. I tried to get the photo messaging to work and after they flashed the phone 2 times I lost all the app's I had downloaded and paid over 50 dollars for and was told they don't replace them and still was unable to send a photo message. For the money you can get Nextel and save! I have switched just this week and will not ever go back to cricket.

by Robert D Cumberledge Jr. -- August 7th 2006 -- New Brighton, PA

I've had my cricket phone now for 3 years now and I love it. I got the Cricket 2 plus plan and it is excellent. I also got travel time on my phone that helps me when I travel to different states you can here so well that's its like that the person your talking to is rite next to you. I've never ever had any complaints about the customer service department when I called them what-so ever. I call them and within 2 Min's or less I'm talking to someone on the phone. I've had other phone providers but I'm not going to mention their names because their nothing to brag about at all. Keep up doing what you are doing cricket. Your a ok by me. I recommend everybody to cricket all the time and they switched to cricket as well.

by CHRISTOPHER -- July 18th 2006 -- PITTSBURGH, PA

The only good thing about Cricket is that your local calls are unlimited. This is the absolute worst cellular company that I ever had ta deal with. Their customer service is horrible.

by Angela Davis -- July 7th 2006 -- Gastonia, NC

Terrible coverage area, several dropped calls, the only good thing about Cricket service is that it is unlimited minutes,( when you can get service), and there's no credit check.

by Diana -- May 13th 2006 -- Parker, CO

I love that Cricket has unlimted everything! I'm texting around the clock and I make so many calls and the service is really good I have service in every area that I didn't have with T-Mobile. T-mobile was a total rip off to me and overcharged me a ton of money! The one thing I don't like about Cricket is their phones. They're too expensive, there isn't a wide variety, they don't last very long, don't have good rebates, and no waranties. But otherwise Cricket is a great company to have in my perspective.

by E -- March 19th 2006 -- Castle Rock, CO

I have the $35 plan, and I wish I'd never even heard of cricket. You get no caller id or voicemail! I am always seconds away from answering when it hangs up, and then I have no idea who called. And I really do not need unlimited minutes. I need enough minutes, and some necessities. Coverage is ok, although since I live in the mountains, I have virtually no service. Call quality is also all right, though I have to be in a perfect position, or there's static. I haven't really had to deal with customer service since I activated my phone, and they were average. Cost benefit? Hmm, $35 a month and I don't even get caller id. Not working out for me.